WhatsApp API for Enterprise Businesses

Reach millions of users on the world’s most popular messaging app through scalable APIs. Integrate WhatsApp Business API with your existing systems and software.

MOBILE-FIRST SUPPORT DEPLOYED SEAMLESSLY

“Twilio enabled us to be among the first fintechs in Singapore to offer a mobile-first, WhatsApp focussed customer experience. With the customised platform, we are able to ensure all queries between different contact channels are managed seamlessly.”

- Lara Truelove, Head of Customer Experience at Singlife

Reach 2 billion people instantly with Twilio

Twilio helps you scale to new markets, higher volume thresholds and new channels with unmatched reliability with 99.999% API uptime. Have 1:1 conversations or deliver appointment reminders to thousands of customers at a time. Use the WhatsApp API to support all your use cases.

Customer Support

Enable sales and support teams to answer product or customer service questions in a compliant and scalable way, using your customers’ preferred messaging app.

Alerts and Notifications

Use WhatsApp messaging to reliably send mission critical messages from flight notifications to booking confirmations and delivery alerts.

Connectivity and Beyond

Integrate other communications channels like SMS, Facebook Messenger, and MMS or orchestrate multichannel, multiparty interactions using the Conversations API.

SMS built for developers

Messaging at scale

Twilio helps you scale to new markets, higher volume thresholds, or new channels like WhatsApp or Facebook Messenger with a single API.

Carrier complexities handled for you: Twilio handles ever-changing telecom logic and carrier specific rules to ensure your message reaches its destination.
Text message delivery intelligence: Send messages from a pool of phone numbers to speed up delivery or use the same local number to maintain a conversation. We handle the backend logic for you.
Smart content handling: Automatic picture transcoding, character encoding, and message assembly ensure that messages are delivered reliably across the globe without needing custom code.
Many channels: With Twilio, you can add more channels with the same API, such as WhatsApp, Facebook Messenger, LINE, RCS Business Messaging, and more.

Talk to an expert

Talk to an expert

Get started with WhatsApp Business API with Twilio

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