Webinar

Twilio Talks Hong Kong 2022 | Segment

BillyJimmyBilly
Date & time
Available On Demand

This virtual event will be conducted mainly in Cantonese

Hong Kong's digital landscape is getting hyper-competitive and customers demand that businesses provide personalized experiences to win their attention.If you've gone digital, you might have all the data you need to win. But do you have the right technology to activate them?

In this event, we'll cover the A-to-Z of Segment Customer Data Platform, a powerful solution to create unified views of your customer interactions across all digital touchpoints - website, mobile applications, ads, and much more - in real time.

We'll discuss use cases across different industries, different business needs, different challenges, so you and your team will leave the workshop with applicable takeaways for your business.

In this event you will learn:

  1. Why is digital transformation so critical in the post-pandemic business world and what is the right technology to help businesses unleash the power?
  2. How Twilio helps businesses evolve the personalization at scale?
  3. What is Segment and how Segment can help to increase productivity and reduce work in silo?
Customer Data Platforms

Meet the Presenters

Billy

Billy Tsang

PARTNER – DELOITTE DIGITAL
Billy is a Partner in Deloitte Consulting’s Customer Relationship Management (CRM) practice, he has extensive experience in Digital transformation in various industries especially in FSI & Insurance. He is professional in visualizing the user requirement into solution and he has delivered a number of management and technology consulting projects, specializing in project management, Business Processes Reengineering (BPR), requirement analysis, gap analysis, system design and implementation, change management and quality assurance.
Jimmy

Jimmy Pak

Staff Solutions Engineer
Jimmy Pak is a Staff Solutions Engineer with rich experience in digital marketing, CRM, data management, etc. Jimmy specializes in Segment, Twilio’s marketing leading Customer Data Platform and is responsible for APJ region. Jimmy has rich experience in leading technology vendors. Based in Hong Kong, Jimmy has been helping customers across Asia transform their digital experiences for over 20 years.
Billy

Billy Chan

Manager, Growth Sales, Asia
A sales leader and trusted advisor on customer engagement, Billy has worked with companies across Asia from fast-growing digitally natives to large enterprises. Twilio enables developers to take data that are siloed throughout the company; to build a cohesive picture of the customer; build a world-class customer service experience; and deliver the right communication over the right channel at the right time.
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