WHITE PAPER

How Twilio delivers unrivaled messaging reliability

Solving SMS deliverability at scale with the Twilio Super Network

What’s inside

Messaging at scale

Delivering messages to the intended recipient at the right time, with the correct content and from the correct source address is not a guarantee; read this white paper to better understand how Twilio’s Super Network overcomes the complexities of SMS deliverability:

Delivery confirmations aren’t always accurate
Sender IDs aren’t always straightforward
Regulations and standards vary by country and region

Twilio Super Network

Business-critical message delivery

24/7 monitoring and end-to-end testing allows the Twilio Super Network to circumvent SMS deliverability issues by:

Detecting and resolving 99% of incidents, proactively routing customer messages around problems
Triggering an alert less than 15 minutes from when an issue starts
Notifying impacted, but unaware, carrier operators, in 95% of cases

Build the customer experience you always wanted

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