Webinar

Strategies for Building Customer Engagement During COVID-19

Nupur Bhade
Jon Davis
Date & time
Available On-Demand

Great customer experience and engagement are more important than ever. During the turmoil of COVID-19, what does excellent customer engagement look like? How can brands be there for customers and continue to build loyalty during challenging and unprecedented times?

In this webinar, we’ll dive into consumer engagement preferences and strategies in the light of the COVID-19 outbreak and resulting challenges. We will highlight the ways leading organizations are adapting their communication strategies and tools to more effectively reach their audiences. We’ll provide real-life customer examples and discuss how you can apply the learnings to your customer engagement strategy.

This is the first webinar in a series we hope you will find useful during your business continuity planning.

Meet the Presenters

Nupur Bhade

Nupur Bhade

Senior Product Marketing Manager
Nupur is a Sr. Product Marketing Manager at Twilio. In her last 2.5 years at Twilio, she's been the lead PMM for products like Autopilot, Studio, and Proxy, to name a few. She holds a bachelors degree in Telecommunication Engineering and a masters in management from Dartmouth College. When she's not in the office, she's spreading Twilio magic at conferences.
Jon Davis

Jon Davis

Event Demo Engineer
Jon is an Event Demo Engineer at Twilio. In his 4.5 years at Twilio, he’s built countless demos to inspire customers with new and unique ways to integrate communications into their applications. He leads in the creation of the live demos Twilio presents at developer events such as Engage and SIGNAL. In his free time, Jon enjoys building personal projects in Node.JS to classic 80s movie soundtracks.
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