TWILIO MESSAGING

SMS & MMS on Toll-free Numbers

Send and receive texts from Toll-free numbers that are quickly recognized and trusted by your customers
  • High volume A2P texting: Send millions of SMS/MMS messages with throughput that rivals shortcode
  • Rapid provisioning: Quickly and simply text-enable existing or new toll free numbers
  • Maximize deliverability: Handset delivery receipts for optimal performance measurement and an optional verified sender program to reduce filtering.
  • Simple pricing: Pay as you go with volume based discounts available
  • Developer friendly: Simple to use APIs with extensive developer documentation.

With Twilio’s Programmable Messaging API you have the power to engage with your customers over SMS/MMS through Short Codes and other sender types such as 10DLC and Toll-free.

How Shopify Transforms Customer Experience with Twilio Flex
Salesforce
Twitch
Shopify
Netflix
Twilio is particularly known for its high quality, feature-rich software platform, its data-centric approach to software development, its fast pace of innovation and its strong and highly engaged developer and partner ecosystem. MnGee-Smith Analytics
Enterprises that are looking for a feature-rich, enterprise-scale contact center out-of-the-box but want to retain the ability to make any changes they want to any part of the contact center will want to evaluate Twilio. Aragon Research
Customers want a contact center that works out-of-the-box, and the ability to programmatically change any of the building blocks it’s made from rather than having to purchase expensive equipment or rigid, prepackaged communications solutions that are inflexible. FROST & SULLIVAN

Use a toll-free number with Twilio’s best-in-class Programmable Messaging API

Deliver the right customer experience by selecting the right number type for your business

sms
Voice, MMS, and SMS in one number

Voice, MMS, and SMS in one number

Establish your brand’s identity by pointing your customers to the same number for all your communication needs. Toll-free numbers provide an all-in-one flexible solution.
Quick to get started

Quick to get started

Get started building right away, and verify your number at any point to improve deliverability. Toll-free makes it easy to get started with optional verification.

Scalable throughput

Scalable throughput

Scale your MPS with a toll-free number as you grow. Additional MPS can be added to toll-free numbers.

Handset DLRs

Handset DLRs

Ensure your message was delivered to your customer with Handset DLRs. Use Twilio’s Messaging Insights to ensure your message is delivered at the right time.

Should you consider a toll-free number for your messaging needs?

  • Customer Support: Enable sales and support teams to answer product or customer service questions via Messaging or Voice with the same toll-free number
  • Alerts and Notifications: Use your toll-free number messaging to deliver important messaging from flight notifications to booking confirmations and delivery alerts

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Should you consider a toll-free number for your messaging needs?

  • Customer Support:Enable sales and support teams to answer product or customer service questions via Messaging or Voice with the same toll-free number
  • Alerts and Notifications:Use your toll-free number messaging to deliver important messaging from flight notifications to booking confirmations and delivery alerts
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BENEFITS

Build with Twilio

Build with Twilio

Build your ideal customer experience, anywhere in the world.

Twilio offers over 200 phone number types and over 65,000+ local prefixes reaching consumers in 180+ countries to ensure you can deliver compliant messages, no matter where your customers are.

Build Lasting Relationships

Trust is at the core of any long term relationship with your customers. Twilio is here to help you build that trusted relationship. Streamline all know-your-customer (KYC) initiatives through Twilio’s Trust Hub and supporting APIs, whether you are looking to verify your business on 10DLC to SHAKEN/STIR

Build on a platform that that will scale with you

Twilio Super Network provides access to 1500+ tier 1 carriers with an average route depth of 4+ carriers to provide a reliable, global network.

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Get started with toll-free messaging.

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