SMS APIs
Send and receive text messages with APIs powering 66+ billion messages a year. Add SMS to your app today.
SMS APIs
Lyft
Lyft
Airbnb
Netflix
Lyft

   BENEFITS



Start quickly, scale globally

Twilio helps you scale to new markets, higher volume thresholds, and new channels.
Start quickly, scale globally

  • Developer-friendly resources

Send text messages with a few lines of code. Start with in-depth API documentation or use open source code samples for shortcuts to common use cases.
Then, easily connect channels or continue iterating SMS flows with Twilio’s visual workflow builder, Studio.

  • A platform that scales with you

Deliver SMS to your end users, no matter where they are, with global senders and redundant telecommunications infrastructure. We’ve solved the challenges of scale with configurable software to power phone number management, sender selection, compliance, content, and replies.

  • Support for high-volume, global senders

SMS is just the start. Expand to MMS, WhatsApp, and more using the same API—or add multiparty, multichannel messaging with Twilio Conversations. When you’re ready to deploy additional channels, use the same leading Customer Engagement Platform to add voice, video, and email.
Get started in minutes.
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USE CASES



Get up and running with code samples for all your use cases

Deploy SMS with APIs built for your use case. Our code samples are available in C#, Java, Node.js, PHP, Python, or Ruby

ETA Notifications


Notify customers in real-time with updates about on-demand service orders, like rideshares or order deliveries.

Service alerts


Set up a simple web application to send out alerts to server administrators when an error occurs.

Lead alerts


Alert your sales team as soon as you receive a new qualified lead.

Appointment reminders


Send messages to your customers to remind them about upcoming appointments.

Marketing messages


Set up SMS and MMS marketing notifications and deploy additional channels, like voice and video.

Conversations


Create multiparty, multichannel messages with the Conversations API.

PRICING



Flexible and fair pricing

With pay-as-you-go pricing, volume discounts, or committed use pricing, you can choose the option that’s right for you.

BENEFITS



Build on Twilio. Code with Confidence.

Global reach
Global reach and unrivaled scale that supports over 8 million developers.
fully-programmable solutions
Powerful, server-less tools and fully-programmable solutions that deploy in minutes.
Enterprise-grade security
Enterprise-grade security and reliability powers over 190,000 respected brands.

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WORLDWIDE SUPPORT DEPLOYED IN DAYS
“Being able to move seamlessly between channels from our associate perspective will be a game changer for our customers because it helps us resolve [issues] for them within the same interaction that they started.”
- Jaime Gilliam-Swartz, VP of Customer Experience and Trust Operations at Lyftlyft
ENABLED BOOKING REQUESTS VIA SMS
“By allowing [hosts] to accept requests via SMS, we have significantly improved the percentage of successful bookings while saving countless hours of manual calling.”
- Naomi Arnold, customer service at Airbnbairbnb
SCALES COMMUNICATIONS GLOBALLY
“We chose to plug and play SMS and voice capabilities with Twilio. Twilio SMS fit in nicely as a communications channel that flows through the rest of the system.”
- Devika Chawla, Director of Messaging Engineering & Platform, NetflixNetflix