Audrey William
Principal Analyst at Ecosystm
Recovering from the global pandemic, the retail sector is now facing a looming economic recession.
What are the opportunities for the sector in these challenging time?
Turning challenges into opportunities is what the retail sector has become accustomed to over the past decade. The global pandemic and now a looming recession has forced the industry to adapt, and continue to be nimble in order to meet these headwinds.
Join us for this webinar moderated by Ecosystm analyst Audrey William, with guests Rachel Lim from Love Bonito, and co-founder of The Iconic, Adam Jacobs.
You’ll learn from their experiences, and hear what they think are the greatest opportunities that these challenging times present.
Presenters
One of the foremost multi-disciplinary analysts in the APAC region, Audrey boasts an eclectic set of expertise, in segments which include Customer Experience, Contact Centre, Conversational AI, Future of Work, Unified Communications, Video and Collaboration
Audrey has a proven track record both as an analyst and a business leader, having spent close to two decades in various analyst roles at Frost & Sullivan, providing counsel to C-level executives on go-to-market strategies – most recently as Head of Research and Senior Fellow at the firm’s technology practice in Australia and New Zealand. As one of the pioneers of the firm in the region, Audrey played a pivotal role in its regional expansion, including building and mentoring a team of analysts across various markets in Asia-Pacific, including Malaysia, Singapore and Australia.
Beyond her involvement as an analyst, Audrey is also a prominent keynote speaker speaking engagements across the Asia Pacific region addressing various senior level audiences.
Audrey is an honours graduate from the Institute of Chartered Secretaries and Administration (ICSA) in the UK. She also holds Diplomas in Management Accounting and Financial Accounting from the London Chamber of Commerce Institute (LCCI). In her free time, she loves to read literary fiction and is a jazz enthusiast.
Rachel Lim
Co-founder, Love Bonito
Rachel Lim
Co-founder, Love Bonito
Rachel Lim co-founded Southeast Asia's leading womenswear brand Love, Bonito.
Having started the business online at 19 when e-commerce was in its infancy, she revolutionised the spheres of online retail, redefined the fashion scene in Singapore and grew her blog shop outfit into a multi-million dollar international label.
She believes that Love, Bonito is not just in the business of fashion, but ultimately in the business of women, with a mission to empower the everyday Asian woman.
Rachel has headlined at notable international conferences and was honoured by Forbes as Asia's 30 under 30 in 2016. She also won Tatler Asia's Most Influential award for two consecutive years, in 2021 and 2022. She welcomed her bundle of joy in December 2020.
Adam Jacobs
Co-founder, The Iconic, Hatch
Adam Jacobs
Co-founder, The Iconic, Hatch
Adam Jacobs is the Co-Founder of THE ICONIC - Australia’s largest online fashion retailer, and the Co-Founder of Hatch - a new venture whose mission is for all people to find meaning in work.
Adam is interested in how technology is changing our societies and aims to build global tech companies that positively influence our future.
Adam started his career in strategy consulting with BCG an PwC (in Sydney and Copenhagen) before founding THE ICONIC in 2011 on the premise of customer experience and Hatch in 2018 on the premise of great teams.
Adam studied Philosophy and Business at the University of Sydney and Boston University. In 2014, Adam was awarded the Young Executive of the Year by CEO Magazine’s annual awards. In 2018, Hatch was selected as a Top 20 Business of Tomorrow by Westpac. In 2022, Adam was awarded Sydney University’s Alumni Award for Innovation and Entrepreneurship.
