The Future of Nonprofit Program Delivery

How nonprofits use digital communications to accelerate their impact
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About this ebook

The future of nonprofit program delivery

With the demand for nonprofit services continuing to increase, social impact organizations innovated to meet rising demand and changing preferences. In 2022, digital communications is playing a central role in how nonprofits engage with the people they serve.

In this brief, we share how nonprofits are using communications to transform their program delivery and help more people than ever before.


  • How organizations like World Central Kitchen and Debt Free London are innovating to help more people
  • Solutions using alerts and notifications, IVRs and bots to serve diverse populations around the globe
  • The ways customizable cloud contact centers are allowing nonprofits to deploy faster than ever

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