Watch a Demo
Highly Personalized Customer Experiences Demo
Twilio Flex offers deeper personalization by meeting your customers on their preferred communications channel while integrating data from multiple sources - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc.
This not only presents your agents with richer customer profiles to elevate their level of personalization, but it improves efficiency with faster interactions as agents have the needed data at their fingertips.
That’s putting customers at the center of every interaction!
In this demo, we will show you:
- Customers can request particular services on any channel and how the interaction can be transitioned to another channel based on the service needs.
- The representative having all relevant data to support the customer’s request with ease.
- Ability to get data from any applications by leveraging our Customer Data Platform.
We’ll reach out to you about your request and share content and updates about Twilio products as you build the future of communications. We use your information according to our privacy policy. You can update your preferences at any time.
