Twilio named a Leader in the 2023-24 Omdia CPaaS Universe1

The analysis of Omdia Universe: CPaaS Platform Providers, evaluates the communications platforms as a service offerings of ten vendors. Amongst the 10 vendors, Twilio is more consistently a leader or joint leader across categories than other CPaaS vendors in this Universe, signaling its market dominance2.

Learn how Twilio has maintained its industry-defining position in providing cloud-based communications services to enterprises.

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Uniquely combine data and AI to deliver tangible ROI

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Deliver quality at scale

Twilio has 4,800 carrier connections and holds patents for global routing optimization system that analyze 900M data points per day to route traffic every 75s, avoiding 99% of customer-facing impact events.

Build with an end-to-end communications ecosystem

Twilio is a leader in the industry by democratizing communication globally using APIs. Today, that innovation is the backbone for 10M+ developers and 2,000+ VAR/ISVs all over the world.

1Omdia Universe: CPaaS Platform Providers, 2023–24
2Omdia Universe: CPaaS Platform Providers, 2023–24