Welcome to

Twilio’s AI Startup Searchlight 2.0

Celebrating the builders who are illuminating the future of communications and customer engagement, with Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio.

Twilio enables startups to use communications and data to add intelligence to every step of the customer journey. We are searching for startups that are at the forefront of innovation with Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio. Honorees will be featured online by Twilio, awarded Twilio credits, and more.

We can't wait to see what you're building!

Requirements



Twilio’s AI Startup Searchlight 2.0 Awards Program

We are celebrating startups globally that are using Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio to enhance communications & customer experiences for their end users.


We are looking to feature startups that:

  • Demonstrate how they are using Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio creatively on channels such as Voice, Email, WhatsApp, Conversations or SMS;
  • Have a product in the market, or a working demo of the solution they have built that leverages Twilio to enhance end user experiences;
  • Raised less than $200M in Venture Funding.

Honorees



The 12 Twilio AI Startup Searchlight 2.0 Honorees will:

  • Be featured online by Twilio and a leading technology media outlet to celebrate their startup and the milestones they have achieved;
  • Receive $10,000 USD in one time Twilio credits;
  • Receive a $5,000 USD one time Apple Gift card;
  • Receive a $500 USD one time Twilio Paid Support Plan credit (equivalent to 2 months of Production Support), to be used for Business or Production Support;
  • Have the opportunity for their startups to potentially be featured on the Twilio Marketplace;
  • Gain the opportunity to collaborate on future co-marketing initiatives with Twilio.

More Information


Meet the Judges & Timeline


Judges

We have gathered industry experts to help us identify the standout startups that are illuminating the future of communications and customer engagement with Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio.


Timeline

The search is on to find the most captivating startups and builders who are illuminating the future of communications and customer engagement, with Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio.

We are enthused to receive both applications & nominations and look forward to seeing how startups are building with Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio, to create innovative end user experiences &/or solutions for their customers.

We can't wait to see what you build!

  • Nominations Close: Sunday 29th September 2024;
  • Judging Process: Early/Late October 2024;
  • Honorees Announced: Late/Early November 2024.


FAQ



Yes, eligibility is not restricted by geographic location; our search is worldwide!



To be eligible to nominate a startup, the contact person must be at least 21 years old.



Yes, startups can apply directly. However, we recommend that when filling in the form, applicants provide us with a point of contact within the startup. So that we can liaise with them for this awards program, should we need any further additional information.



Unfortunately, Twilions are not eligible to nominate a startup. Nor can their side project or startup be nominated.



It’s totally free for startups to apply directly or for someone to nominate a startup.



We are looking for startups who are building the future of communications and customer engagement with Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio. We are looking for solutions and developer tools that are demonstrating how they are using Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio creatively on channels like Voice, Email, WhatsApp, Conversations or SMS.



Selected honorees (the 12 awarded startups) will be evaluated on their impact by a Judging Committee of Twilions and a Finalist Judging Panel composed of industry experts from both inside and outside of Twilio.




Startups will be evaluated based on four ‘impact factors’:

  • Creativity: Is the startup DEMO/Prototype demonstrating creativity, unique features, or solving a complex problem in an effective way. Extra detail and attention is evident in the demo. Prototype has that something special  to highlight how the startup aims to use Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio APIs creatively on channels such as: Voice, Email, WhatsApp, Conversations or SMS;
  • Long term Impact: By leveraging both Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio APIs, will the efforts of the startup make an outsized impact for end user experiences;
  • Market Impact: The DEMO/Prototype exhibits significant potential to disrupt the market, as it continues to develop and gain adoption. The innovation and ingenuity the team have demonstrated through the development of the product/end-user solution has the capability to substantially advance communications and AI, propelling them forward by a considerable magnitude;
  • Scalability & Technical Impact: DEMO/Prototype integrates Emerging Technologies (e.g. LLMs, Generative AI, Big Data) alongside Twilio APIs and optimizes for the best end user solutions. Developers demonstrate consideration for various cases and feasibility of getting the DEMO/Prototype into production.


No, any person can nominate an AI startup, as long as the nominator (contact person) ensures that their details are accurate and correct. Nominators must ensure that:

    • When nominating a startup they provide accurate information about themselves, the startup that they are nominating and they must provide a point of contact at the startup they are nominating in order for their nominations to be recognised.


We welcome all startup applications and nominated startups, as long as they meet our criteria which is:

  • Demonstrate how they are using Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio creatively on channels like Voice, Email, WhatsApp, Conversations or SMS;
  • Have a product in the market or a working demo of your solution they have built that leverages Twilio Innovating and building the future of communications &/or customer experiences with Emerging Technologies (e.g. LLMs, Generative AI, Big Data) and Twilio to delight customers;
  • Raised less than $200M in Venture Funding.

Twilio’s AI Startup Searchlight 2.0 aims to celebrate the builders who are illuminating the future of communications and customer engagement with Emerging Technologies (e.g. LLMs, AI, Big Data) and Twilio.



If the startup you have nominated is selected as an honoree (one of the 12 awarded startups), they will have an opportunity to review the accuracy of the submitted entry form. They will also be asked to provide us with a headshot of either the founders and or their team and grant permission for us to feature them online and on social media, and to check that confidential information has not been included.


  • Be featured online by Twilio and a leading technology media outlet to celebrate their startup and the milestones they have achieved;
  • Receive $10,000 USD in one time Twilio credits;
  • Receive a $5,000 USD one time Apple Gift card;
  • Have the opportunity for their startups to potentially be featured on the Twilio Marketplace;
  • Gain the opportunity to collaborate on future co-marketing initiatives with Twilio.


N/A - This information cannot be disclosed, only the Twilio AI Startup Searchlight 2.0 Honorees (the 12 awarded startups) will be notified.


  • A $10,000 USD one time Twilio credit;
  • A $5,000 USD one time Apple Gift card.


The Twilio Marketplace streamlines the search and referral process for complex communication solutions for our customers. By accessing our preferred partners directly within their Twilio Console experience, customers can avoid the hassle of building them from scratch.



Please note, this opportunity will be available exclusively to the Twilio AI Startup Searchlight 2.0 Honorees (the 12 awarded startups). Twilio will make the final decision, and only the Honorees will be notified.



Yes! We’ll be showcasing honorees (the 12 awarded startups) on the Twilio blog, social media, and other online channels/ leading technology media outlets.




“We couldn’t find any one product that could provide the customizability we needed, other than the one that we could build with Twilio. All of our systems can be easily integrated, so it makes for a delightful, efficient experience.”

Jamie Gilliam-Swartz

VP of Customer Experience and Trust Operations, Lyft