Reach your customers where they prefer
81% of consumers say it's often difficult to communicate with businesses, and they want it to be easier. Customers expect you to communicate with them on the channels that are most convenient to them, in a timely manner.
Did your customer miss their package delivery information, and call your business in a panic? Missed notifications are a result of overlooking your customers' preferences. Now that Twilio and SendGrid are one company, we can offer you easy-to-use and scalable messaging APIs for every channel.