Webinar

Programmable Voice - a SIP solution for remote work

Date & time
Available On Demand

Remote working is not a new concept. In the past remote working was viewed as a tactic to maintain work life balance, now it is a necessity. For example, prior to the coronavirus outbreak, only 10% of Twilio worked remotely. Today, everyone at Twilio is working remotely. This shift introduces new challenges, businesses need to develop new tools and applications to enable their workforce to be remote and also be effective.

Last month we did a webinar on Remote work using Twilio’s Elastic SIP Trunking. This is the second part of that series where we would like to show how you can set up remote working for your employees using Twilio’s Programmable SIP. In this webinar, we’ll be talking about best practices and considerations to keep your employees and customers talking during remote work using Programmable Voice. We’ll discuss how, during these uncertain times, the following aspects are impacting the remote work strategy:

  • The New Normal
  • Business Challenges
  • Remote working use cases
  • Twilio Programmable SIP
  • Twilio code exchange application

We have built a quick deploy remote work application using our programmable SIP solution. In this webinar, we’ll show you how to deploy the application in just 5 minutes and start working remotely.

This is the ninth webinar in a series we hope you will find useful in the current climate as you build for the new normal.

4/16: Strategies for Building Customer Engagement During COVID-19
4/23: Reliably reaching people at scale with mass alerts
4/29: Securing digital interactions
4/30: Creating self-service experiences during COVID-19 with IVRs and Chatbots
5/7: Bringing people together through video applications
5/14: Augmenting, Adapting and Accelerating with a Cloud Contact Center
5/21: Seamless communications for contactless deliveries
6/2: SIP Trunking for supporting remote work and business continuity
7/16: Programmable Voice - a SIP solution for remote work

Meet the Presenters

Madhu Mathiyalagan

Principal Product Manager, Twilio
Madhu is a Principal Product Management at Twilio. She has 10+ years of industry experience in telecommunication space. She has built strategies and innovative solutions to digitize customer communications.

Arvind Rangarajan

Sr. Product Marketing Manager, Twilio
Arvind has many years of diverse global experience in developing technology products and commercial solutions for enterprises. His experience at a variety of companies (Cisco, Broadsoft, Shoretel, etc.) helped him develop strong skills in product marketing, product management, software development and more. Outside of work, Arvind is an avid photographer and loves taking pictures around the San Francisco Bay Area.

Craig Dennis

Developer Educator, Twilio
Craig Dennis is a Developer Educator with decades of software experience. A teacher, backend developer, and self-taught polyglot who thrives in the deep end, Craig encourages learners of all skill levels to embrace the growth mindset. You should hang out.
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