Remote working is not a new concept. In the past remote working was viewed as a tactic to maintain work life balance, now it is a necessity. For example, prior to the coronavirus outbreak, only 10% of Twilio worked remotely. Today, everyone at Twilio is working remotely. This shift introduces new challenges, businesses need to develop new tools and applications to enable their workforce to be remote and also be effective.
Last month we did a webinar on Remote work using Twilio’s Elastic SIP Trunking. This is the second part of that series where we would like to show how you can set up remote working for your employees using Twilio’s Programmable SIP. In this webinar, we’ll be talking about best practices and considerations to keep your employees and customers talking during remote work using Programmable Voice. We’ll discuss how, during these uncertain times, the following aspects are impacting the remote work strategy:
We have built a quick deploy remote work application using our programmable SIP solution. In this webinar, we’ll show you how to deploy the application in just 5 minutes and start working remotely.
This is the ninth webinar in a series we hope you will find useful in the current climate as you build for the new normal.
4/16: Strategies for Building Customer Engagement During COVID-19
4/23: Reliably reaching people at scale with mass alerts
4/29: Securing digital interactions
4/30: Creating self-service experiences during COVID-19 with IVRs and Chatbots
5/7: Bringing people together through video applications
5/14: Augmenting, Adapting and Accelerating with a Cloud Contact Center
5/21: Seamless communications for contactless deliveries
6/2: SIP Trunking for supporting remote work and business continuity
7/16: Programmable Voice - a SIP solution for remote work