Webinar

Seamless communications for contactless deliveries

Dave esber
conor meng
Date & time
Available On-Demand

For many businesses who traditionally rely on foot-traffic, we know the switch to contactless delivery can be uncharted territory. Based on the best practices of Twilio customers like DoorDash, Deliveroo, and Instacart, we’ve compiled best practices for proactive, engaging customer communications.

We’ll share tips for communicating new policies (and ensuring your customers are up-to-speed), alerts that keep your customers informed at every stage of the process, and even communications that protect employee and customer phone numbers. Learn from real-world examples and see a demo on how to build seamless communication for contactless deliveries.

This is the seventh webinar in a series we hope you will find useful in the current climate as you build for the new normal.

Meet the Presenters

Dave esber

Dave Esber

Sr. Product Marketing Manager, Messaging, Twilio
Dave Esber is a Product Marketing Manager at Twilio, where he works to bring Programmable Messaging products, like SMS and rich messaging channels, to market. Since joining Twilio in 2017, he has helped to grow Twilio's footprint in the enterprise space with a focus on omnichannel communication solutions. Prior to Twilio, Dave worked in consumer CPG and higher education marketing and communications.
conor meng

Conor Meng

Senior Solutions Engineer
Conor Meng is a senior solutions engineer at Twilio, where he works with customers to architect solutions using Twilio’s communication platform. Prior to Twilio, Conor worked in technical roles at Tilt, Cisco, and GoodData. In his free time, Conor enjoys hiking, snowboarding, and Scuba diving.
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